Laïla - Utrecht

The restaurant is truly exceptional, offering a wide array of delectable brunch options in the form of an open buffet. The stunning view adds an extra touch of splendor, creating a delightful ambiance for diners. The restaurant's layout is thoughtfully designed, contributing to a fantastic dining experience. However, what truly sets this establishment apart is the inclusion of a charming indoor playground for children. This feature allows kids to thoroughly enjoy themselves while their parents indulge in a meal. Witnessing the joy and excitement on my children's faces as they engage with the playground facilities has been an absolute delight.

Average experience. Food was not value for money at all. Taste was very average. Lamb chops weren’t that great.

A very nice experience, delicious food and a beautiful atmosphere. There are games for children. We enjoyed it very much. The service was wonderful. Melody was very nice in service.

Restaurant is located close to highway so it’s easily accessible with car. Huge space make it perfect for families or bigger meetings. Playground for kids is additional advantage. Service was okay, but our waiter didn’t seemed to be much focused. We ordered lamb based meals and a salad. Food was amazing and portions were very big, so we went out full and happy, with takeaway leftovers 😁

I am deeply disappointed with our experience at LAILA in Utrecht. We visited to celebrate a friend's bachelorette party, all dressed festively and elegantly, hoping to enjoy a special night out. Instead, we were met with outright disrespect and rudeness. From the moment we arrived, the staff's attitude towards us was shockingly unprofessional. We were subjected to derogatory comments, implying that our attire was solely for attracting male attention, which was not only incorrect but also incredibly insulting. We are all in committed relationships and were simply there to have a good time and celebrate our friend. The lack of respect and courtesy we experienced was unacceptable. No one should have to endure such treatment, especially not on what was supposed to be a joyous occasion. We hope future patrons will be treated with the respect they deserve and that the management at LAILA takes steps to address their staff's behavior. I would not recommend this restaurant to anyone

I had a very disappointing experience at this restaurant. The food was not properly cooked—when I cut into the chicken, it had visible traces of blood. I immediately informed the waiter, who confirmed that the chicken was indeed undercooked. They took the plate back, but when it was returned, nothing had improved. The fries were cold, and the chicken was still not properly cooked. I did not enjoy my meal and decided to leave due to the lack of professionalism and awareness of basic food safety standards. I informed the manager about the situation, and his response was shockingly dismissive: "Yes, I know, just pay half of the meal." This isn't just a service issue; it's a serious food safety concern. It’s worth noting that the restaurant wasn’t even busy—it was a Wednesday night. This experience was unacceptable, and I expected far better.